Wine Cloud Support

Wine Cloud is a free iOS app that gives you three considered wine pairings for any dish, bottle, or occasion.

For anything — a wrong pairing, a lost save, a feature you'd like — write to Support@winecloud.co.uk and we'll come back within two working days.

FAQ

Why no account?

We don't need one. Wine Cloud doesn't track you, and your saved pairings live on your device.

Can I save pairings offline?

Yes. Tap the bookmark on any pairing — it stays on your phone until you delete the app.

How do I report a wrong pairing?

Email Support@winecloud.co.uk with the dish or wine you searched and what came back. We use these to refine the app.

Is my photo stored anywhere?

No. Photos are processed for the pairing and discarded. We don't keep copies, and they aren't used to train any AI model.

When will an Android version arrive?

We're prioritising iOS for v1. If you want notifying about Android, drop us a note at the email above.

See also our Privacy Policy for how Wine Cloud handles the photos and text you submit for pairings.